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The GEM Hotel SoHo in NYC consistently earns high ratings, and reviews for convenience, customer service and location among New York City hotels. Learn why our customers think The GEM Hotel SoHo is the best Manhattan boutique hotel for them.
"hotel is well maintained and house keeping is very good. f anything is amiss, staff makes every effort to correct. Anthony at the front desk is very helpful. very nice. Love the location. Tons of food..." May 13, 2013 (more)
Owner Response: "Dear deb k, Thank you for your lovely review! Our staff works hard to make sure every guest has a memorable experience. I am happy to hear that our housekeeping staff is well maintained. The..."
"We stayed in this hotel because it was close to our daughter's apartment and it had a pretty good rating and the price was good. We were pleased with our choice. The rooms are not big, but we just..." May 13, 2013 (more)
Owner Response: "Dear Kat11552, Thank you for taking the time to write a review about our hotel. I am pleased to hear you had a lovely stay. Your experience means a lot to us, and we welcome you back upon your..."
"It's hard to answer a question about value when talking about any NYC hotel because it's all relative... anywhere is going to likely be more costly than what you're used to paying. Where the purveyors..." May 10, 2013 (more)
Owner Response: "Dear AlyssaCappis, I am delighted to hear that you had such a wonderful experience in New York and that we were able to be a part of it. Receiving great reviews like yours is what motivates us to..."
"Picked this hotel solely on location for a family event nearby. Did not get any sort of bargain, thought it overpriced for the small space and noisy street location. However, the bed was comfy and the..." Apr 30, 2013 (more)
Owner Response: "Dear peteA2, Thank you for taking the time to share your experience. We wish all of our guests to have a positive and memorable time while in New York. We also strive to give our guests the best..."
"Don't let the modest exterior put you off. The Gem Hotel SoHo is a bargain that does not sacrifice comfort or convenience. We four ladies visiting NYC and the Metropolitan Opera booked two double..." Apr 26, 2013 (more)
Owner Response: "Dear SMcGrawMaryland, What a pleasure to read your review. I am delighted to hear that you ladies had a wonderful experience at our hotel. We do our best to provide the best standards; both in our..."
"Room a little small and a little morning street noise but this is NYC. Overall a really great stay. Room exceptionall clean, modern and well decorated. Beds were awesome.Front desk staff very friendly..." Apr 25, 2013 (more)
Owner Response: "Dear James F, Thank you for sharing your feedback with us. We are grateful to here that you had a great experience during your stay. Please allow me to suggest to you a room on an upper floor..."
"Looking to stay in NYC, specifically in the SOHO area for under $250 a night was difficult. I'm glad I found this hotel and would definitely stay there again. The rooms are small, but clean; the..." Apr 16, 2013 (more)
Owner Response: "Dear J G, It is a pleasure to read such a review. Thank you for taking the time to share your feedback. I am happy to hear you had a lovely time in New York City. We welcome you back on your next..."
"We chose this hotel to be close to the clubs, bars and restaurants of the LES and East Village. It's not in Soho although it's not far. This is a great place to be if you want to walk around the..." Apr 07, 2013 (more)
Owner Response: "Dear Lon39don39, It was a pleasure to read your review. We are delighted to know that you had a great New York City experience. Our staff takes great pride in serving the guest and love to here..."
"Mixed feelings about my stay at this hotel (+) Location is the keyword: perfect for downtown lovers, right inbetween LES, SoHo and Alphabet City. Do not expect any luxury, rooms are tiny as in most..." Apr 01, 2013 (more)
Owner Response: "Dear H H, Thank you for taking the time to write a review. I am happy to here you had a great experience while you were here. It seems there were some charges that occured on your card that you..."
"The hotel looks a little run down from the outside but the rooms are just fine. The room size is small but comfortable with standard amenities. Location is great - it is close to a lot of great bars..." Apr 01, 2013 (more)
"hotel is well maintained and house keeping is very good. f anything is amiss, staff makes every effort to correct. Anthony at the front desk is very helpful. very nice. Love the location. Tons of food..." May 13, 2013 (more)
Owner Response: "Dear deb k, Thank you for your lovely review! Our staff works hard to make sure every guest has a memorable experience. I am happy to hear that our housekeeping staff is well maintained. The..."
"We stayed in this hotel because it was close to our daughter's apartment and it had a pretty good rating and the price was good. We were pleased with our choice. The rooms are not big, but we just..." May 13, 2013 (more)
Owner Response: "Dear Kat11552, Thank you for taking the time to write a review about our hotel. I am pleased to hear you had a lovely stay. Your experience means a lot to us, and we welcome you back upon your..."
"It's hard to answer a question about value when talking about any NYC hotel because it's all relative... anywhere is going to likely be more costly than what you're used to paying. Where the purveyors..." May 10, 2013 (more)
Owner Response: "Dear AlyssaCappis, I am delighted to hear that you had such a wonderful experience in New York and that we were able to be a part of it. Receiving great reviews like yours is what motivates us to..."
"Picked this hotel solely on location for a family event nearby. Did not get any sort of bargain, thought it overpriced for the small space and noisy street location. However, the bed was comfy and the..." Apr 30, 2013 (more)
Owner Response: "Dear peteA2, Thank you for taking the time to share your experience. We wish all of our guests to have a positive and memorable time while in New York. We also strive to give our guests the best..."
"Don't let the modest exterior put you off. The Gem Hotel SoHo is a bargain that does not sacrifice comfort or convenience. We four ladies visiting NYC and the Metropolitan Opera booked two double..." Apr 26, 2013 (more)
Owner Response: "Dear SMcGrawMaryland, What a pleasure to read your review. I am delighted to hear that you ladies had a wonderful experience at our hotel. We do our best to provide the best standards; both in our..."
"Room a little small and a little morning street noise but this is NYC. Overall a really great stay. Room exceptionall clean, modern and well decorated. Beds were awesome.Front desk staff very friendly..." Apr 25, 2013 (more)
Owner Response: "Dear James F, Thank you for sharing your feedback with us. We are grateful to here that you had a great experience during your stay. Please allow me to suggest to you a room on an upper floor..."
"Looking to stay in NYC, specifically in the SOHO area for under $250 a night was difficult. I'm glad I found this hotel and would definitely stay there again. The rooms are small, but clean; the..." Apr 16, 2013 (more)
Owner Response: "Dear J G, It is a pleasure to read such a review. Thank you for taking the time to share your feedback. I am happy to hear you had a lovely time in New York City. We welcome you back on your next..."
"We chose this hotel to be close to the clubs, bars and restaurants of the LES and East Village. It's not in Soho although it's not far. This is a great place to be if you want to walk around the..." Apr 07, 2013 (more)
Owner Response: "Dear Lon39don39, It was a pleasure to read your review. We are delighted to know that you had a great New York City experience. Our staff takes great pride in serving the guest and love to here..."
"Mixed feelings about my stay at this hotel (+) Location is the keyword: perfect for downtown lovers, right inbetween LES, SoHo and Alphabet City. Do not expect any luxury, rooms are tiny as in most..." Apr 01, 2013 (more)
Owner Response: "Dear H H, Thank you for taking the time to write a review. I am happy to here you had a great experience while you were here. It seems there were some charges that occured on your card that you..."
"The hotel looks a little run down from the outside but the rooms are just fine. The room size is small but comfortable with standard amenities. Location is great - it is close to a lot of great bars..." Apr 01, 2013 (more)
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Special Offers | Careers | Press | LGBT | Charitable Giving | Site Map