Bike the Big Apple

Rate: 20% Discount from The GEM Hotel
Valid: Ongoing
The GEM Hotels are pleased to offer guests an exclusive 20% discount* on bike tours from Bike the Big Apple. Bike the Big Ap...

Romantic Getaways

Even on a short, romantic weekend getaway, you deserve the finest service and a great location to enjoy New York City. The GE...

The GEM Hotel Chelsea in Manhattan consistently earns high ratings, awards and reviews for convenience, customer service and accessibility among New York City boutique hotels. Learn why our customers think the Gem Hotel Chelsea is the best hotel for them.

Gem Hotel Chelsea is the recent winner of the best Boutique Hotel in New York City as named by Citysearch.


"the gem is a great little hotel. very personal with wonderful helpful staff that will make your trip to manhattan memorable. the rooms are small but the hospitality is big. for anyone wanting a..." May 18, 2013 (more)

"It is an amazing hotel with a great location. Very well done lobby and feels like your walking into a private building. I stay there at least once a month And would not say any place else. An..." May 14, 2013 (more)
Owner Response: "Greetings Perryoken, thank you for sharing your experience and for the opportunity to be of service. We are glad that you enjoy our charming location and hotel. Being close to the subway station, the..."

"I stayed at this hotel last summer for multiple weeks during a work project. The rooms are smallish but on average with NY hotels. Rooms are clean but during summer months they tend to be very humid..." May 07, 2013 (more)
Owner Response: "Good Day Kelly S, thank you for remembering us and for sharing your delightful review. We hope your work project went well and that you enjoyed our lovely location. It is so nice to hear that the..."

"Small rooms, comfortable bed, fresh bathroom. But the carpet did not feel so fresh and curtains probably needs washed. Good hotel and close to everything. We got a corner room but was not disturbed..." May 06, 2013 (more)
Owner Response: "Dear Mkmoa, thank you for taking for valuable time to share your experience and for giving us the privilege to serve you. We are delighted that you were able to rest and unwind comfortably in your..."

"I stayed in The GEM Chelsea twice in March 2013. The hotel has great location, two minutes by foot from the metro station. The rooms are modern, the furniture and equipment in bathroom are new, bed..." May 05, 2013 (more)
Owner Response: "Greetings Svetlana V, thank you for writing such a sweet and wonderful review about your stay. We are really glad to know that you had a unique time staying with us and are privileged for the occasion..."

"first time in chelsea, 2nd time in NYC> we booked this relatively close to TriBeca film fest location, although in the end didn't get a chance to get in on a rush ticket. The location was lovely,..." May 03, 2013 (more)
Owner Response: "Good Day Chocolatetwistcone, we are so privileged to read your pleasant review and for the opportunity to serve you. I saw from your profile that you are a frequent reviewer on Tripadvisor and we are..."

"During my fourth stay at this hotel, I was greeted by Jenny who remembered me from my last stay (without looking at her screen first). My room wasn't ready because I arrived about 1.5 hours early and..." Apr 28, 2013 (more)
Owner Response: "Greetings NYC-CEO100, we missed you greatly since your last stay with us and were delighted to indulge you once again. As always, we are so grateful for the privilege to serve you and thank you for..."

"I have to travel to Google's NYC office now and then, and it's only a 10 minute walk away. It's cozy, comfy, and clean. The service is always extremely polite and helpful. It's a tiny little boutique ..." Apr 28, 2013 (more)
Owner Response: "Welcome Back BenCS, thank you for sharing your delightful review and for giving us the opportunity to serve you. I am glad that you were able to enjoy your stay with us and found our location to your..."

"Stayed at the GEM Hotel on April 13th 2013 while in NYC to see Eric Clapton's Crossroads Guitar Fest at MSG. Hotel is perfectly located only a few short blocks away. Nice neighborhood, lots of bars..." Apr 22, 2013 (more)
Owner Response: "Greetings Gary E, we dearly thank you for sharing your experience with us and for the unique pleasure to indulge you. We hope that you had an outstanding time seeing Eric Clapton’s concert at Madison..."

"No room service No bellman (staff will not help get taxis and will insist on a premium car service) No concierge Good wifi Clean (but tiny) rooms with fairly new fittings Rooms can be..." Apr 20, 2013 (more)

CHELSEA   300 W 22nd Street NYC 10011  |  212.675.1911  |  Email