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The GEM Hotels are pleased to offer guests an exclusive 20% discount* on bike tours from Bike the Big Apple. Bike the Big Ap...
A GEM of an Experience with New York City Travel Deals
There's nothing like the holidays in New York City. Each boutique location of The GEM Hotel collection in Manhattan offers gu...
ABOUT US | GALLERY | E-BROCHURE | CHARITABLE GIVING | GEMmine | AWARDS & REVIEWS
The GEM Hotel Chelsea in Manhattan consistently earns high ratings, awards and reviews for convenience, customer service and accessibility among New York City boutique hotels. Learn why our customers think the Gem Hotel Chelsea is the best hotel for them.
Gem Hotel Chelsea is the recent winner of the best Boutique Hotel in New York City as named by Citysearch.
"Great hotel with all the essentials. You can't beat the location and the staff is awesome. The room is small even by NYC standards but not a deal breaker. If my business returns me to New York I would..." Jun 10, 2013 (more)
Owner Response: "Greetings BeatsAndJams, thank you for allowing us to indulge you and for sharing your delightful experience with us. We understand that you would have liked a larger room with more space and would..."
"Clean, fresh and new. Great location in West Chelsea. Really small rooms, but if it's just you it's fine. If there are two of you, and one of you is not a male...really small. Little work area, but..." Jun 10, 2013 (more)
Owner Response: "Good Day Chris C, thank you so much for taking the time to share your experience with all of us. We are pleased to know that you found our property clean and enjoyed our unique location. We hope you..."
"The customer service was very good and Elizabeth was awesome! The rooms are small but nice and clean. Fantastic location. There is a very nice rooftop and a gym and business center in basement. Free..." Jun 07, 2013 (more)
Owner Response: "Greetings Mario1951_16, thank you for sharing your delightful experience with us. It is our passion to create a stay that is memorable and unique and we are so grateful for the opportunity to be of..."
"Excellent customer service, clean hotel, great location, and great vibe. The decor was great, and service overall was very nice. There is also rooftop access. Free wifi, gym, and business center was a..." Jun 04, 2013 (more)
Owner Response: "Greetings Kchandra28, thank you giving us the opportunity to be of service and we are so thankful to receive your delightful review. We are so excited that you enjoyed our services and amenities. We..."
"While this is a very good (but not phenomenal hotel), the customer service from Elizabeth at the front desk made me want to write a review. She was awesome!! This was a nice, centrally located and..." Jun 03, 2013 (more)
Owner Response: "Greetings Rachael816, thank you for writing such a charming review about your stay with us. We are thrilled that you enjoyed our location and found us near to your events. It is our passion to exceed..."
"We recently went to NYC to attend a tasting with a caterer and a shopping trip to Eataly, our new favorite place in NYC. We looked for a place that was close to both and had ample parking nearby. ..." Jun 03, 2013 (more)
Owner Response: "Greetings Dgimbel, we are so privileged to serve you and would like to express our appreciation for your review about your experience with us. Eataly is truly a wonderful place to visit in New York..."
"Commuting to the Empire State Building and Penn Station was a breeze from this hotel. Staff was friendly. Rooms are small, but it's New York, so it's to be expected. Clean and comfortable. My room's..." Jun 03, 2013 (more)
Owner Response: "Greetings Amanda K, thank you for sharing your lovely review with us. We are glad that you had a tranquil communicate to midtown and that you enjoyed our charming location. We are so excited to..."
"The Gem is a very nice small hotel option on a tree lined side street in the heart of Chelsea. The rooms are small and basic but very clean and quite functional. We are never in our room for long when..." Jun 03, 2013 (more)
Owner Response: "Greetings Cfunder, we thank you dearly for sharing your review and the opportunity to be of service. We are so glad to hear that you liked our charming location and enjoyed your overall stay with us...."
"The friendly concierge and receptionist at the GEM hotel made our stay at the hotel very pleasant. We got a room on the fifth floor. The room itself had all the amenities we were looking for and..." May 30, 2013 (more)
Owner Response: "Greetings Dee_Green15, thank you for allowing us to indulge you and for taking your valuable time to share your experience with us. We are so excited that you liked your guest room and all the..."
"The hotel is very stylish but, based on the room size, should be described as 'bijou' not 'boutique'. The space in the room (10' X 11') and the storage within the rooms is poor as noted by others. ..." May 30, 2013 (more)
Gem Hotel Chelsea is the recent winner of the best Boutique Hotel in New York City as named by Citysearch.
"Great hotel with all the essentials. You can't beat the location and the staff is awesome. The room is small even by NYC standards but not a deal breaker. If my business returns me to New York I would..." Jun 10, 2013 (more)
Owner Response: "Greetings BeatsAndJams, thank you for allowing us to indulge you and for sharing your delightful experience with us. We understand that you would have liked a larger room with more space and would..."
"Clean, fresh and new. Great location in West Chelsea. Really small rooms, but if it's just you it's fine. If there are two of you, and one of you is not a male...really small. Little work area, but..." Jun 10, 2013 (more)
Owner Response: "Good Day Chris C, thank you so much for taking the time to share your experience with all of us. We are pleased to know that you found our property clean and enjoyed our unique location. We hope you..."
"The customer service was very good and Elizabeth was awesome! The rooms are small but nice and clean. Fantastic location. There is a very nice rooftop and a gym and business center in basement. Free..." Jun 07, 2013 (more)
Owner Response: "Greetings Mario1951_16, thank you for sharing your delightful experience with us. It is our passion to create a stay that is memorable and unique and we are so grateful for the opportunity to be of..."
"Excellent customer service, clean hotel, great location, and great vibe. The decor was great, and service overall was very nice. There is also rooftop access. Free wifi, gym, and business center was a..." Jun 04, 2013 (more)
Owner Response: "Greetings Kchandra28, thank you giving us the opportunity to be of service and we are so thankful to receive your delightful review. We are so excited that you enjoyed our services and amenities. We..."
"While this is a very good (but not phenomenal hotel), the customer service from Elizabeth at the front desk made me want to write a review. She was awesome!! This was a nice, centrally located and..." Jun 03, 2013 (more)
Owner Response: "Greetings Rachael816, thank you for writing such a charming review about your stay with us. We are thrilled that you enjoyed our location and found us near to your events. It is our passion to exceed..."
"We recently went to NYC to attend a tasting with a caterer and a shopping trip to Eataly, our new favorite place in NYC. We looked for a place that was close to both and had ample parking nearby. ..." Jun 03, 2013 (more)
Owner Response: "Greetings Dgimbel, we are so privileged to serve you and would like to express our appreciation for your review about your experience with us. Eataly is truly a wonderful place to visit in New York..."
"Commuting to the Empire State Building and Penn Station was a breeze from this hotel. Staff was friendly. Rooms are small, but it's New York, so it's to be expected. Clean and comfortable. My room's..." Jun 03, 2013 (more)
Owner Response: "Greetings Amanda K, thank you for sharing your lovely review with us. We are glad that you had a tranquil communicate to midtown and that you enjoyed our charming location. We are so excited to..."
"The Gem is a very nice small hotel option on a tree lined side street in the heart of Chelsea. The rooms are small and basic but very clean and quite functional. We are never in our room for long when..." Jun 03, 2013 (more)
Owner Response: "Greetings Cfunder, we thank you dearly for sharing your review and the opportunity to be of service. We are so glad to hear that you liked our charming location and enjoyed your overall stay with us...."
"The friendly concierge and receptionist at the GEM hotel made our stay at the hotel very pleasant. We got a room on the fifth floor. The room itself had all the amenities we were looking for and..." May 30, 2013 (more)
Owner Response: "Greetings Dee_Green15, thank you for allowing us to indulge you and for taking your valuable time to share your experience with us. We are so excited that you liked your guest room and all the..."
"The hotel is very stylish but, based on the room size, should be described as 'bijou' not 'boutique'. The space in the room (10' X 11') and the storage within the rooms is poor as noted by others. ..." May 30, 2013 (more)
CHELSEA 300 W 22nd Street NYC 10011 | 212.675.1911 | Email
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Special Offers | Careers | Press | LGBT | Charitable Giving | Site Map